I have issues my post is 4x4 n I received 4.50 lights.
It has been a couple of weeks n I have only received 2 lights n not the rest.
I called your customer service number n spoke to your rep. She stated that she would investigate n get back to me. This was last week 11/4.
No one ever got back.
I need to return the 2 lights I received for 4x4 lights n please advise where is the rest of my order.
How do I return the 2 boxes?
Lou Santos
Purchased 3 solar caps. After 2 weeks one is not working.
Hi there,
Thank you for your review. We apologize for any inconvenience caused by the malfunctioning solar cap. Our products come with a warranty policy, and we would be more than happy to assist you with a replacement. Please visit our website and fill out a warranty claim form, and we will make sure to address the issue promptly. Thank you for choosing our Oxford Solar Post Cap.
Nice product. Only complaint is one slightly damaged.
Hi there,
Thank you for your feedback on the Imperial Solar Post Cap. We're glad to hear that it's a nice product and fits well. We apologize for the slight damage on one of the caps. Please reach out to our customer service team or file a warranty claim on our website at - https://classycaps.com/pages/warranty-claim
We'll be happy to help replace any damaged products due to shipping.
Thank you for your support!
Was very excited when it arrived and looks great and is bright but it doesn’t last throughout the night. Comes on around 6:00pm and only lasts until 2:00am. Was hoping to get 12 hours out of it? Maybe asking to much for a solar light.
Hi there,
Thank you for your review and for choosing our Edison Solar Post Cap + 7.5'x7.5' (8x8 Nominal) Adapter. We're glad to hear that it looks fantastic on your post and provides bright light.
We apologize for any inconvenience caused by the battery life not lasting as long as desired. With the winter months approaching, the amount of sunlight the solar panels receive may be reduced, which can affect the battery life. We recommend ensuring the panels are receiving as much direct sunlight as possible to optimize the battery life.
We appreciate your feedback and will take it into consideration as we continue to improve our products. Please don't hesitate to reach out to us if you have any further concerns.
Thank you for choosing our product and we hope you continue to enjoy it.
Best,
Classy Caps
Customer Service Team
I wish the hangers were a little stronger but love them
These caps look great! The light is bright and can switch from cool white to warm white. The adapter enabled installation on my 4 3/8 inch posts. I have it 4 out of 5 because using the adapter the cap was a little less elevated.
Hi there! Thank you for taking the time to leave a review. We're so happy to hear that you think our Imperial Solar Post Cap looks great! We're glad the adapter made installation on your 4 3/8 inch posts possible. We'll definitely take your feedback into consideration for future improvements. Thanks for choosing our product!
We recently had our porches re-done and used the Regal Solar Post Caps. The caps make the porches look amazing!
Hi there,
Thank you so much for taking the time to leave us a review! We are thrilled to hear that our Regal Solar Post Caps were the perfect addition to your newly remodeled porch. It's great to know that they have enhanced the overall look of your porch. We hope you continue to enjoy them for many years to come.
Take care,
Classy Caps
Customer Service at [Company Name]
Replacement Solar Lid For SL211W Imperial Solar Post Cap - White
Beautiful warm lighting. Great customer service!!!
Thank you for your kind words! We are thrilled to hear that you are enjoying the warm lighting of our Imperial Solar Post Cap. Our team takes great pride in providing excellent customer service, so we are pleased to know that you had a positive experience. Thank you for choosing our product and for taking the time to leave a review. Happy lighting!
These fit my fence posts well after taking off the adapter, super easy to install. The quality is great, and I love that you can adjust the color temp! Our fence posts are an odd size 4.75 x 4.75 so it is very hard to find something compatible, but these work / look great
Dear valued customer,
Thank you for taking the time to leave a review for our Imperial Solar Post Cap. We are thrilled to hear that you are satisfied with the quality and ease of installation. We understand the frustration of finding compatible products for odd-sized fence posts, so we are glad that our product worked for you. We appreciate your feedback and hope you continue to enjoy your Classy Caps! Thank you for choosing our product!
Sincerely,
Classy Caps
Customer Service Team
they are great easy to assemble and put on poles
Hi Rick, thank you for your review and for sharing your positive experience with our Imperial Solar Post Cap. We're happy to hear that you found it easy to assemble and install on your poles. Thank you for choosing our product. Have a great day! - Classy Caps Customer Service
Great substitute for Trex Transend railing system caps. Less than half the price. They look good and seem very sturdy.
Thank you for taking the time to leave a review for our Imperial Solar Post Cap! We are so glad to hear that it was a great substitute for the Trex Transend railing system caps and that you are happy with the quality and price. We strive to provide affordable and high quality durable products for our customers. Thank you for choosing our product and for your support!
We ordered 13 classy caps for our porch deck. We chose the warm light setting and they are absolutely BEAUTIFUL! Not too bright which is key since we have 13 of them. Just the right amount of light. Absolutely LOVE them
Thank you for your kind review! We are thrilled to hear that the Oxford Solar Post Caps are adding a touch of class to your porch deck. We are glad that you are satisfied with the warm light setting and that they are not too bright. Enjoy the perfect amount of light and thank you for choosing our product.
Beautiful post lights I sadly had to return when I could not remove newly installed Trex post caps. I returned immediately unopened the next day after I received and am waiting on refund and a status notification. It had been 2 weeks.
Prestige Solar Post Cap - Copper Electroplated SLO79C
Exactly what I needed to add some (dark-skies preserving) lighting at the three gates along my fenceline. (I’ve added two photos here, both taken at dusk.) Throws just enough light in those locations, so I can track my dogs along the perimeter at night.
Product seems to be well-made and was easy-to-install. Hope that the batteries can hold their charge over the cold, winter months.
Thank you for your kind review! We are so glad to hear that our Black Aluminum Deck & Wall Light was exactly what you needed for your fencing project. We take pride in creating the perfect amount of accent lighting for your backayrd and fence. We hope the product continues to meet your expectations and the batteries hold up during the colder months. Thank you for choosing our product!
Replacement Solar Lid For SL214W Imperial Solar Post Cap - White
I truly admire everything about your company
The customer service is top notch
The products are exceptional
Your image/ website and advertising was what caught me in the first place. I knew I had found something great
Also your pricing is competitive and attractive
Thank you!
Peter
Dear Peter,
Thank you so much for your kind words and for choosing our Imperial bronze solar caps. We are thrilled to hear that you are enjoying our products and that our customer service met your expectations. We strive to provide exceptional products and service at competitive prices, and we are grateful for your recognition. Thank you for being a valued customer.
Best regards,
Classy Caps Customer Service
The post caps feel solid in your hands, they are very easy to install, and they look very good.
These are well constructed ,fit to a tee just be sure to give them exact or very close measurements
Hi David,
Thank you for your positive review! We're glad to hear that you are satisfied with the construction and fit of our Coventry Solar Post Cap with adapter. We always strive to provide products that meet our customers' exact needs. Thank you for choosing our product!
Also, please follow us on Instagram and Facebook to stay connected:
Instagram link: https://www.instagram.com/classycapsmfg/
Facebook Link: https://www.facebook.com/ClassyCapsMfgInc/
We look forward to serving you again!
Kind Regards,
Classy Caps Team!
Looks and works well. Probably will order additional units for future projects
Hi Bryan,
Thank you for your review! We're glad to hear that our Edison Solar Post Cap is working well for you. We appreciate your support and would be happy to assist with any future projects. Happy shopping!
So much better than the plastic solar caps. The bronze caps match well with our decking.
Hi Valerie,
Thank you for the great feedback! We're thrilled to hear that you are happy with the Imperial Solar Post Cap in Bronze. We take pride in using high-quality materials to provide a beautiful and durable product. We hope you continue to enjoy the beautiful match with your decking. Thank you for choosing our product!
The cap itself is lovely, and the controls are easy to use. It is a nice addition to my mailbox post. The only drawback is the solar light only stays on maybe about 4 hours, even with being in full sun all day to charge. I would have rated it 3.5 stars for that reason.
